Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for [a full refund/store credit /an exchange/a full refund or store credit/for a full refund or an exchange/for store credit or an exchange/for a full refund, store credit, or an exchange] only]. Please see below for more information on our return policy.

OPTION 1

RETURNS ARE NOT ALLOWED

Unfortunately, Haiifa Majic does not accept returns nor offers refunds. However, we encourage you to contact us if you’re unsatisfied with your purchase for any reason whatsoever.

OPTION 2

RETURNS ALLOWED

All returns must be postmarked within 14 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at nathalie@haiifamajic.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and include your proof of purchase/and the return form provided/and other, and mail your return to the following address:

Haiifa Majic

Attn: Nathalie Taha

Lebanon, Beirut, Hamra street, Chouman building, Haiifa Majic shop, GF

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us. If you use the prepaid shipping label, 10 USD will be deducted from your return to cover shipping charges.